Términos del servicio
Terms and Conditions – Jovi
Welcome to Jovi! These terms and conditions apply to the use of our website, services, and products. By using our website and making a purchase, you agree to these terms. Please read them carefully before proceeding with your purchase.
Applicability
These terms and conditions apply to all products and services offered by Jovi through the website www.fashionbyjovi.com and to all agreements between Jovi and the customer (hereinafter referred to as "customer").
Orders and Agreement
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Placing an Order: By placing an order on our website, you agree to these terms and conditions. The order you place forms an agreement between you and Jovi.
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Availability: All orders are subject to product availability. We strive to keep our stock updated.
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Confirmation: After placing an order, the customer will receive an email confirmation with the details of the order.
Pricing and Payment
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Prices: All prices on our website are in euros and inclusive of VAT, unless stated otherwise. Prices may be changed without prior notice.
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Payment: We accept various payment methods such as [e.g., iDEAL, credit card, PayPal]. Payment must be made in full before the order is shipped.
Delivery
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Shipping Costs: Shipping costs are dependent on the destination and will be displayed during the checkout process. Jovi reserves the right to change shipping costs.
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Delivery Time: We aim to process and ship orders within [number of days, e.g., 3-5 working days]. Delivery time may vary depending on location and product.
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Loss or Damage: Jovi is not responsible for any loss or damage of goods during shipping. If a product is damaged upon receipt, please contact us within 48 hours.
Right of Withdrawal and Returns
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Right of Withdrawal: You have the right to cancel your order within 14 days of receiving it and return the product for a full refund. Return shipping costs are at your expense unless the product is defective or damaged upon receipt.
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Returning Products: To return a product, please contact our customer service at [email address] to receive return instructions and a return label.
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Exceptions: Customized or made-to-order products cannot be returned unless they are defective.
Warranty and Complaints
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Warranty: We offer legal warranty on all our products. This means that if a product does not meet the reasonable expectations of the customer, it can be returned for repair or replacement.
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Complaints: If you have any complaints regarding a product or service, please contact us at [email address]. We will do our best to resolve your complaint as soon as possible.
Privacy and Data Processing
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Privacy Policy: At Jovi, we respect your privacy and ensure your personal data is handled securely. Please refer to our Privacy Policy for more information on how we collect and use your data.
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Data Processing: We process your data only for order fulfillment and related services.
Intellectual Property
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Copyright: All content on our website, including text, images, logos, and other materials, are the property of Jovi or the respective copyright holders. You may not use this content without permission.
Liability
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Liability: Jovi is not liable for any damages arising from the use of the website, the use of the products, or failure to deliver the products, except in cases of intent or gross negligence.
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Limitations: Our liability is limited to the value of the specific order.
11. Applicable Law
All agreements and disputes are governed by Dutch law. In case of a dispute, the customer can turn to the competent court in the Netherlands.
12. Changes to Terms and Conditions
Jovi reserves the right to modify these terms and conditions at any time. We will notify customers of any changes through our website. The updated terms are effective as soon as they are published on the website.
Contact Information:
If you have any questions regarding these terms and conditions, please contact us at info@fashionbyjovi.com.
These terms are designed to protect both the customer and Jovi, ensuring that both parties clearly understand their rights and obligations when using the webshop.
Please note: This is a general template. It is strongly recommended to have these terms reviewed by a legal advisor to ensure compliance with all applicable laws and regulations.